Duration and Scope of Warranty:
Each beverage dispenser purchased from thedrinkcooler.com comes with a one-year warranty, effective from the date of purchase. This warranty is in accordance with the general legal regulations of Canada and is subject to the terms of the sales agreement between thedrinkcooler.com and the buyer.

Coverage Under Warranty:
During the warranty period, thedrinkcooler.com will rectify any defects in the product at no charge, provided these defects are not a result of:

  • Excessive wear and tear
  • Improper handling or misuse
  • Incorrect storage
  • Usage contrary to the instruction manual or against the product's design as defined by the manufacturer

Parts Replacement:
Any materials or parts replaced during the warranty period become the property of thedrinkcooler.com.

Warranty Claims:

  • The legitimacy of warranty claims will be determined by an authorized service center.
  • The warranty is provided by thedrinkcooler.com and is not directly linked to the manufacturer. Consequently, warranty claims must be directed to thedrinkcooler.com and not to the manufacturer.
  • The warranty is only valid within Canada and is non-transferable.


  • Transport expenses for sending the product to and from the service center, and any other related costs, are not covered under this warranty.
  • The warranty does not cover defects arising from

non-compliance with the instruction manual, unauthorized modifications or repairs, and use in commercial or industrial settings unless explicitly stated in the product's documentation.

Process for Warranty Claims:

  • To initiate a warranty claim, the buyer must contact thedrinkcooler.com's customer service with proof of purchase and a detailed description of the issue.
  • The product may need to be sent to an authorized service center for inspection. The decision of the service center is final regarding the validity of the warranty claims.

Limitations of Warranty:

  • This warranty is limited to repair or replacement of the product at the discretion of thedrinkcooler.com.
  • The warranty does not cover incidental or consequential damages, and its liabilities are limited to the purchase price of the product.

Additional Provisions:

  • This warranty gives you specific legal rights, and you may also have other rights which vary from province to province.
  • Thedrinkcooler.com reserves the right to change or modify this warranty policy without prior notice.